Cots R Us Quality Nursery Equipment Hire - Torrevieja

TERMS & CONDITIONS OF HIRE



By placing an order for hire equipment and/or consumables from Cots r Us you are agreeing to the following Terms and Conditions:

Minimum Hire Period
Our minimum hire period is one week. If you wish to hire items for less than a week you will be charged the appropriate weekly rate.

Payment Method
Our preferred method of payment is cash on delivery, or bank transfer prior to deliver. Delivery prior to your arrival to Keyholders is requested to be paid by cash on delivery, or bank transfer.

Our Equipment
All equipment is supplied in good condition and is checked for damage and wear and tear prior to each hire. We choose our equipment with comfort, safety and ease of use in mind. Items in our product range are subject to change without prior notice.

Product colours may vary from those illustrated. Products will be supplied with batteries where appropriate however we cannot guarantee battery life. Customers are requested to renew exhausted batteries if these should run out during hire, and let us know when we collect the item. Please keep a receipt and we will refund you the cost.

If during your hire you find it difficult to erect or dismantle a piece of equipment, please be gentle. If you need to use brute force it is probably because you are doing something wrong.

Broken or Damaged Items
If in the unlikely event any goods are found to be broken or damaged please inform us immediately so that we can rectify the situation. Please do not try to repair any item. Any items damaged or broken by The Hirer, during the hire period will be charged for at the replacement cost.

Accidents/Injuries
Cots r Us accepts no responsibility for accidents or injuries caused by improper use of hire items. If you are not sure how to use an item of equipment you have hired from us please ask, we are only too happy to help.

Car Seats
Ultimately, it is the responsibility of the hirer to ensure that any car seats hired are the correct fit for the age and weight of the child. Please ask us for advice if you are not sure, we are happy to demonstrate how to fit our car seats correctly in your car.

Extended Hire
If you wish to extend your hire please give as much notice as possible. Extended hires will be charged on a pro-rata basis.

Collection/Return
All items must be returned clean and in full working order to the agreed collection point on the date and at the time specified in your hire contract unless specifically arranged otherwise. If you need to extend your hire period or change the collection point or time of collection /return please contact us at least 24hrs BEFORE the current agreed end time of the initial hire period. Failure to give 24hrs notice will incur a charge of 20€.

Please give buggy wheels a clean and wipe down highchairs. It is not necessary to wash cot linen or car seat covers as this is included in your hire charge, although we would appreciate you emptying any sand out. Equipment found to be in need of extensive cleaning will incur an appropriate cleaning charge.

Cancellations
Whilst Cots r Us understands arrangements can change, all pre-paid orders cancelled within 12 hours of a delivery date incur a charge equal to 50% of the original order. All other cancellations will incur a small administration fee of €5,00. If, after delivery, an item is decided not to be any longer required, we can collect the item, but there is no refund unless the items is found to be faulty. Every effort is made to ensure all items are delivered in working order. In the event that an item is found faulty, it will be replaced free of charge.

Equipment Deposit
If a deposit is requested it must be paid (by cash or bank transfer) at the time of booking or on commencement of the hire agreement. Such sum shall be returnable at the end of the agreement if the item hired is returned in substantially the same condition as when hired out BUT all or part of this sum may be forfeited if the item returned is not in the same good state and condition as at the commencement of the hire period or all conditions have not been met.

Disclaimer
All of our safety items are fitted in accordance with the Manufacturers instructions. Cots r Us ‘The Hirer’ does not take any responsibility for injury.

General Information
All information and advice given on our website is only intended as a guide. It should not be used as a substitute for the advice of a qualified professional.

Whilst we make every effort to ensure that the information on our website is correct and up-to-date this may not always be the case. If you are not sure about something you have read on our website or if you have any queries please get in touch.

 


Contact Sarah by telephone (if outside Spain) on
(0034) 96 572 5563 or (0034) 650 054 467

Or email us on cotsrus@hotmail.com

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