TERMS & CONDITIONS OF HIRE
By placing an order for hire equipment and/or consumables from Cots r Us
you are agreeing to the following Terms and Conditions:
Minimum Hire Period
Our minimum hire period is one week. If you wish to hire items for less
than a week you will be charged the appropriate weekly rate.
Our preferred method of payment is cash on delivery, or bank transfer
prior to deliver. Delivery prior to your arrival to Keyholders is
requested to be paid by cash on delivery, or bank transfer.
All equipment is supplied in good condition and is checked for damage
and wear and tear prior to each hire. We choose our equipment with
comfort, safety and ease of use in mind. Items in our product range are
subject to change without prior notice.
Product colours may vary from those illustrated. Products will be
supplied with batteries where appropriate however we cannot guarantee
battery life. Customers are requested to renew exhausted batteries if
these should run out during hire, and let us know when we collect the
item. Please keep a receipt and we will refund you the cost.
If during your hire you find it difficult to erect or dismantle a piece
of equipment, please be gentle. If you need to use brute force it is
probably because you are doing something wrong.
Broken or Damaged Items
If in the unlikely event any goods are found to be broken or damaged
please inform us immediately so that we can rectify the situation.
Please do not try to repair any item. Any items damaged or broken by The
Hirer, during the hire period will be charged for at the replacement
Cots r Us accepts no responsibility for accidents or injuries caused by
improper use of hire items. If you are not sure how to use an item of
equipment you have hired from us please ask, we are only too happy to
Ultimately, it is the responsibility of the hirer to ensure that any car
seats hired are the correct fit for the age and weight of the child.
Please ask us for advice if you are not sure, we are happy to
demonstrate how to fit our car seats correctly in your car.
If you wish to extend your hire please give as much notice as possible.
Extended hires will be charged on a pro-rata basis.
All items must be returned clean and in full working order to the agreed
collection point on the date and at the time specified in your hire
contract unless specifically arranged otherwise. If you need to extend
your hire period or change the collection point or time of collection
/return please contact us at least 24hrs BEFORE the current agreed end
time of the initial hire period. Failure to give 24hrs notice will incur
a charge of 20€.
Please give buggy wheels a clean and wipe down highchairs. It is not
necessary to wash cot linen or car seat covers as this is included in
your hire charge, although we would appreciate you emptying any sand
out. Equipment found to be in need of extensive cleaning will incur an
appropriate cleaning charge.
Whilst Cots r Us understands arrangements can change, all pre-paid
orders cancelled within 12 hours of a delivery date incur a charge equal
to 50% of the original order. All other cancellations will incur a small
administration fee of €5,00. If, after delivery, an item is decided not
to be any longer required, we can collect the item, but there is no
refund unless the items is found to be faulty. Every effort is made to
ensure all items are delivered in working order. In the event that an
item is found faulty, it will be replaced free of charge.
If a deposit is requested it must be paid (by cash or bank transfer) at
the time of booking or on commencement of the hire agreement. Such sum
shall be returnable at the end of the agreement if the item hired is
returned in substantially the same condition as when hired out BUT all
or part of this sum may be forfeited if the item returned is not in the
same good state and condition as at the commencement of the hire period
or all conditions have not been met.
All of our safety items are fitted in accordance with the Manufacturers
instructions. Cots r Us ‘The Hirer’ does not take any responsibility for
All information and advice given on our website is only intended as a
guide. It should not be used as a substitute for the advice of a
Whilst we make every effort to ensure that the information on our
website is correct and up-to-date this may not always be the case. If
you are not sure about something you have read on our website or if you
have any queries please get in touch.